January 16, 2021
Craig Weber is the author of Conversational Capacity: The Secret to Building Successful Teams that Perform When the Pressure is On. He's going to talk to us about the subject of conversational capacity and its importance to management, leadership, and teamwork.
1. What do you mean by conversational capacity?
2. Why is conversational capacity such a difficult thing to create?
3. Given its importance, how do we build it?